We collect information when you interact with D.R. Horton online, for example, from your visits to and use of our Sites, from your email correspondence to us, from your submittal of an employment application, from your online responses to us, from information that you post online, for example, on our Social Media Pages including, for example, Facebook®, Twitter® and Instagram® and when you interact with our Mobile Applications.
Personal Information. Certain of the information we collect online is Personal Information – that is, non-public information that identifies, relates to, describes or is capable of being associated with you, such as your name, signature, social security number, physical characteristics or description, user name, physical address, phone number, driver's license or state identification card number, email address, debit card information or other financial information, profile pictures or social media account ID.
Anonymous Information. Other information that we collect is Anonymous Information – that is, information that does not include Personal Information, or from which Personal Information has been deleted. Anonymous Information does not identify, and cannot be used to reasonably determine, the identity of, an individual customer. Anonymous Information may include demographic and other general information that you may provide to us, Automated Information collected through cookies, pixels and other technologies such as browser and other device information; location information and information collected from your mobile devices as a result of recognition of your Mobile Advertising Identifier (a unique numerical identifier) that is associated with your mobile device.
Aggregate Information. We may also gather Anonymous Information of many individuals and combine that information. Aggregate Information does not identify, and cannot be used to reasonably determine, the identity of, an individual customer. Aggregate Information is about groups or categories of customers rather than individual visitors.
The information we collect varies depending on how you interact with us or others online:
Information That You Provide to Us. You may provide information to us online for any number of reasons. For example, you may sign your home purchase agreement over the Internet, request information about our homes or communities, submit a warranty request, respond to a survey, submit a job application, interact on our Social Media Pages or with our Mobile Applications, or subscribe to promotional emails. In such cases, we, or our Third Party Service Providers, will collect the information that you provide, which may include information regarding your D.R. Horton home, your name, telephone number, email address, physical address, name of your present community or a D.R. Horton community in which you are interested, certain demographic information, such as your age range, gender and areas of interest, and, in the case of a job application, your resume and social security number. In addition, you may provide information to us off-line, for example, when you visit a model home. Unless prohibited by applicable law, we may combine information that you provide to us online with information that you provide to us off-line, with publicly available information or with information provided to us by third-parties such as social media platforms and data aggregators.
Email. If you provide your email address to us and request emails regarding D.R. Horton products and services, you will receive commercial emails from us marketing our products and services and we will collect your email address, other information that you provide as well as Automated Information that we may collect. You may opt-out of the receipt of commercial emails from D.R. Horton marketing our products and services by clicking the “unsubscribe” button in marketing email communications to you or by visiting Your Privacy Choices on this Website. Please be aware that changes to Your Privacy Choices may not be immediate. We will implement your changes as quickly as possible, but in all cases, in accordance with timeframes required by applicable law.
Information from Third Parties. We may collect or purchase information from third parties, including marketing companies, digital advertising agencies, third-party ad servers, third-party email servers, data aggregators, analytics providers, or third party advertising networks (“Third Party Service Providers”). Certain of this information may be Automated Information that these Third Party Service Providers have gathered as they have tracked you across the Internet and over time, including as you interact on our Sites. If you have responded to, or interacted with, Third Party Service Providers that share your information with us, we collect the information the Third Party Service Provider provides to us, including your email address.
Location Information. We collect location information that you may enter when using our Sites such as your physical address, including your zip code, that is collected as Automated Information including your general location indicated by your IP address, that may be provided by your internet service provider or ISP, or that may be automatically collected from your mobile device when interacting with our Mobile Applications, if you choose to share your location with D.R. Horton.
Automated Information. We and our Third Party Service Providers have automated means of collecting information from you when you visit our Sites, or otherwise interact with us online. The information that is collected using these automated technologies does not identify you personally, but instead is linked to an anonymous numerical identifier. Consequently, except as otherwise required by applicable law, we use and disclose this Automated Information as Anonymous Information rather than Personal Information.
Through the Use of Adobe Flash Cookies. D.R. Horton and its Third Party Service Providers may use flash cookies, otherwise called Flash Local Stored Objects, to display content based on what you have viewed on our Sites in order to personalize your visit, to store your preferences or information that you have input or to collect and store Automated Information about you. Flash cookies are different than browser cookies and will not be affected by changes in browser settings. Please visit helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html to learn more about Adobe Flash Cookies and how to prevent such Adobe Flash Cookies from being stored on your computer or device. Please remember that if you disable Adobe Flash cookies, you may not be able to enjoy certain of the functionality on our Sites.
Through Your Browser. Some information is collected automatically from your browser, such as your Media Access Control or “MAC” address, your computer type such as a MAC or Microsoft, operating system and version number, device manufacturer, Internet browser and version number, and the name and version of the websites you visit and applications you are using. We use this information to assist us in enhancing and correcting the performance of our Sites.
Through Your Use of Your Mobile Device. If you are using a mobile device to interact with our Mobile Applications, we may collect information about your online behavior utilizing your device’s Mobile Advertising Identifier or other temporary numeric identifier. This allows us to follow your online behavior without accessing your mobile device’s permanent identifier. As part of the collection of Automated Information from your mobile device, we may collect information about your physical location. We use this information to provide you with geographically based material, such as when you search for a home on a mobile device. We will provide information to you regarding D.R. Horton communities that are close to you. We may share your physical location with our Third Party Service Providers so that they may combine this information with other information about your browsing behavior such as the advertisements that you viewed. This allows us and our Third Party Service Providers to share with you information that is of interest to you. This information may also be used by Third Party Service Providers to track you across the devices that you use. Most mobile devices contain built-in privacy controls that will allow you to opt-out of interest based advertising or cross application advertising. Most also have functionality that will allow you to change your Mobile Advertising Identifier. To learn more about our use of these technologies in interest based advertising and analytics, visit Interest Based Advertising and Analytics, where you will be provided the opportunity to opt-out of the future delivery of certain interest based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes.
Through Our Server Logs. Your IP Address is automatically logged to our server logs whenever you visit our Sites, together with the date and time of your visit and the pages on our Sites that you visit. Your IP Address is a unique numerical identifier that is assigned to your device by your Internet Service Provider or “ISP.” Collecting IP Addresses is standard practice for website operators across the Internet. We use IP Addresses to assist us in enhancing and correcting the performance of our Sites and for other analytic purposes. We use and disclose IP Addresses in accordance with applicable law.
Through an Application That You Use. You may use a program or service that we operate or that one of our Third Party Service Providers operates on our behalf that is displayed on any one of our Sites. When you use the application, we or our Third Party Service Providers may collect information about your usage of the application. We use this information for a variety of purposes, including to improve the functionality of our applications and to determine usage patterns.
Through Devices Installed in Your Home. Certain of the devices installed in your home that are connected to the Internet, such as your smart doorbell, kitchen appliance or security systems may collect information about you and your use of the device. This Automated Information is collected, used and analyzed by the third party providers of the devices and is governed by the terms, conditions, policies and practices of such third party providers and not those of D.R. Horton. We recommend that you carefully review your agreements with, and other terms and conditions published by, these third party providers.
Subject to applicable law, we may combine Automated Information that we or our Third Party Service Providers collect, with other information that we have collected about you offline.
If you use or visit our Sites, submit content to us, or post any content on this Website or our other Sites such as our Social Media Pages, you agree that, with respect to such content, D.R. Horton is granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and otherwise use any such information for any lawful purpose whatsoever, including marketing and you agree to hold us harmless with respect thereto.
D.R. Horton Affiliates. We may share your information, including your Personal Information, with D.R. Horton affiliates, including our mortgage company, DHI Mortgage Company, Ltd., our title affiliates doing business as DHI Title, our insurance company, D.R. Horton Insurance Agency, Inc., and Forestar Group, Inc., unless you opt-out of such sharing by visiting Your Privacy Choices and restricting such sharing, such sharing may be for the direct marketing purpose of our affiliates. D.R. Horton is the party responsible for the management of your Personal Information that is jointly used by our affiliates.
Subcontractors and Third Party Service Providers Providing Services to D.R.Horton and D.R. Horton Homeowners. If you are a D.R. Horton homeowner or prospective homeowner, we share your information, which may include Personal Information, with our subcontractors, Third Party Service Providers, and developers of communities (for example, electricians, painters, land developers and telecom providers) in connection with your purchase of a D.R. Horton home, in response to your warranty requests, to complete transactions that you have initiated such as, but not limited to, customer service requests, and to provide services to you and our other homeowners. We may share your information with our service providers that perform services on our behalf, such as those that perform technology services for us such as website hosting and email delivery services.
Our Analytics Providers. Certain of our Third Party Service Providers assist us in analyzing Automated Information that we, and they, collect regarding the online behavior of visitors to our Sites. Automated Information collected through cookies and web beacons assists us in analyzing, for example, which communities and homes visitors have viewed, which pages of our Sites are of most interest, what promotions visitors have enjoyed and the success of our advertising campaigns. The Automated Information that is collected for analytics purposes is not Personal Information, but is instead Anonymous Information.
Our Interest Based Advertising Providers. D.R. Horton utilizes Third Party Service Providers to deliver advertisements including interest based advertisements to you based on your previous online behavior, including your surfing history, as well as other Automated Information that they have collected about you while you have visited websites and utilized applications, including our own. Our interest based advertisements may be delivered to you on our Sites, across the Internet and across your devices. To learn more about our interest based advertising and analytics, visit Interest Based Advertising and Analytics, where you will be provided the opportunity to opt-out of the future delivery of certain interest based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes.
Legal Matters. We share your information, including your Personal Information, with third parties, including law enforcement, in response to legal process including requests from public and governmental authorities.
Business Transactions. We may share your information, including your Personal Information, with potential buyers in the event of the sale or a proposed sale of a business unit or property, or other business transaction of D.R. Horton.
Storage. We may share your information, including your Personal Information, with third parties for the purpose of helping us gather, store and maintain data.
You may exercise certain controls regarding our use and sharing of your Personal Information. Please visit Your Privacy Choices to inform us of your choices.
We allow certain of our Third Party Service Providers to collect information, including Personal Information, about your online activities on our Sites, and on and across different websites after you leave our Sites. In addition, other third parties with which we have no business relationship may be tracking your online behavior across the Internet including when you visit our Sites. To learn more about this collection of information and tracking of your online behavior for the delivery of interest based advertising to you, please visit Interest Based Advertising and Analytics. Please visit Your Privacy Choices to opt-out of the collection of Automated Information by certain third parties.
Some web browsers may give you the ability to enable “Do Not Track” functionality. “Do Not Track” is a browser setting that requests that web applications eliminate their tracking of you. When you choose to turn on your “Do Not Track” setting, your browser sends a signal to third party ad servers, digital advertising networks, digital advertising networks, data aggregators and others to stop tracking you. This is different than disabling cookies on your browser. Browsers with the “Do Not Track” functionality enabled continue to have the capability to accept cookies. There is currently no agreement or consensus on how companies should interpret a “Do Not Track” signal. Consequently, we do not honor “Do Not Track” signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of information (including your Personal Information) relating to your online activities over time and across third-party websites or online services. For more information about Do Not Track, please visit www.allaboutdnt.org.
D.R. Horton does not disclose your Personal Information to third parties, including our affiliates, for such third parties’ direct marketing purposes, if you have exercised an option to prevent such disclosure. To this end, we hereby notify you that you may prevent our disclosure to third parties, including our affiliates, for their direct marketing purposes, of Personal Information about you that we may have collected, online or otherwise, by visiting Your Privacy Choices.
D.R. Horton, as an employer, in the normal course of business and as required by law, collects social security numbers. In connection with accepting job applications, we will collect Personal Information from prospective new employees, including their social security number. This information is transmitted over a secure connection that implements encryption of the Personal Information being transmitted. In addition to secure connections and encryption for collection, we maintain other reasonable measures to protect and limit access to social security numbers on a need-to-know basis. In addition, we prohibit their unlawful disclosure. We maintain reasonable procedures to destroy, erase, or make unreadable any data, computer files and documents containing social security numbers prior to their disposal. Failure to follow these procedures by any employee may subject the employee to disciplinary action up to, and including, termination.
Our Sites contain general information not directed towards children. We do not knowingly collect information from children under the age of 13. In this regard, our Sites are general audience sites that are not designed nor intended to collect Personal Information from children under the age of 13.
Our Sites, including this Website, may not be available or appropriate for use in countries other than the United States. If you choose to access one of our Sites, including this Website, from a country other than the United States, you do so at your own risk with the understanding that information may be collected from you and stored as a result of your access to our Sites while in another country where privacy laws may be different from, and less protective than, those of the United States. If you are using our Sites in a country other than the United States, you acknowledge that our Sites are operated in the United States. Information that you share with us through our Sites or which is collected about you or your online behavior will be transferred to and processed in the United States. By using our Sites, you consent to this transfer, storage and processing of your information in the United States where the privacy laws may be different, or more or less protective than the country in which you are using our Sites.
We may store your Personal Information in any country where our Third Party Service Providers have facilities and by using our Sites you consent to the transfer of your information outside of the United States.
We provide the opportunity on our Sites for you to review employment opportunities with us and our affiliates and to submit online an employment application. If you choose to do so, the laws and regulations of the United States will apply to the collection and use of all information that you provide..
D.R. Horton has implemented safeguards as required by law to protect your Personal Information. Unfortunately, however, no information or data transmitted electronically, including information or data transmitted over the Internet or stored electronically can be assumed to be safe and secure. If you believe that the security of any information or data that you have provided to us has been compromised, please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.