D.R. Horton, Inc. (which, together with its builder and leasing affiliates, including DHI Communities, Inc., are collectively referred to herein as "D.R. Horton," "we," "us" or "our") provides this Privacy Policy. Our other affiliates, including our mortgage company, DHI Mortgage Company, Ltd.; DHI Title, and our other title company affiliates; our insurance company, D.R. Horton Insurance Agency, Inc.; our title insurance company, DHI Title Insurance Company; Forestar Group, Inc.; and our other non-builder affiliates, provide their privacy policies on their respective websites. This Privacy Policy describes the collection, use and disclosure of information by us on this website (this "Website"), on our mobile sites, applications, and mobile interactive features ("Mobile Applications"), on our social media pages ("Social Media Pages"), and in connection with email messages that we may send to you. It also describes the collection, use and disclosure of information by us in person, such as in our sales offices or model homes. This Website, our Mobile Applications and our Social Media Pages are collectively referred to in this Privacy Policy as our "Sites." As used herein, the words "user," "you," and "your" mean individuals who interact with D.R. Horton. Throughout this Privacy Policy, where we refer to residents of a particular location, we mean individuals who are currently resident in that location as indicated by information regarding their place of residence that they have provided to us (such as through submission of an online form), or as otherwise made available to us.
D.R. Horton includes the brands D.R. Horton America's Builder, Express Homes, Emerald Homes, and Freedom Homes. Our homes include houses and apartments that we offer for sale or for rent.
Where applicable, you agree to the use of your information as described in this Privacy Policy each time we collect information from you, including in person and when you access or use our Sites, so we urge you to read this document in full, and Contact Us if you have any questions. Capitalized terms in this Privacy Policy are defined in the Definitions section of this Privacy Policy.
By creating an online Account on our Sites, you agree that you will keep your username and password secure and not share them with others. You understand and agree that creation and use of your online Account is subject to our Terms of Use, and that you are responsible for all activities that occur under your Account or password.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT.
When you interact with D.R. Horton, we collect information from that interaction, for example, from your visits to and use of our Sites, from your email correspondence to us, from your submittal of an employment or rental application and our processing and review of those applications, from your online responses to us, from your completion of a registration card in one of our communities, from information that you post online, for example, on our Social Media Pages including, for example, Facebook, Twitter, LinkedIn, and Instagram and when you interact with our Mobile Applications. When this information is reasonably capable of being associated with you, we refer to this information as Personal Information.
At D.R. Horton we may collect and share the following categories of Personal Information, and have collected and shared such categories of Personal Information :
Identifiers.
Identifiers are information directly linked to a particular individual. For example, depending on the circumstance, D.R. Horton may collect your name, address, email address, or phone number as part of a home purchase agreement, a rental application and the related lease agreement or other interaction. Identifiers also include more sensitive information that may be gathered from you or others about you, including your social security number, government issued identification number or insurance policy number, where that information is necessary in order to complete a transaction. If you buy or rent a home from us, or otherwise engage in a commercial transaction with us, we may also collect financial information and other information necessary to complete your transaction.
We collect this information from you, from publicly available sources, and from our Third-Party Service Providers and other third parties, and we share it with our Third-Party Service Providers, our Affiliates or other third parties to complete transactions you have requested and maintain a record of those transactions, for employment purposes, to comply with certain legal obligations or to provide you with information about goods and services. Depending on the nature of your interaction with D.R. Horton, we also may be required by law to collect this information.
Customer Records.
Certain Identifiers may also be included in our customer records. These are records of our business transactions and interactions with you, and often include your name, address, or other information collected during, and for the purpose of effectuating, those business transactions. We collect this information from you, or from our Third-Party Service Providers acting on our behalf. Our use of this information, and use by our Third-Party Service Providers with which it is shared, are identical to the way we handle "Identifiers," as described above.
Legally Protected Characteristics.
Depending on the nature of our interaction with you, we may collect certain information related to legally protected characteristics. This may include information such as your age or disability. Employees of D.R. Horton and its Affiliates may view additional information regarding collection of legally protected characteristics in the Employee Privacy Policy. We collect this information from you, and maintain and disclose this information in order to comply with certain legal obligations, complete transactions you have requested and for employment purposes.
Commercial Information.
Depending on the nature of our interaction with you, we may collect certain commercial information related to you, including property records, records of past purchases involving D.R. Horton, its Affiliates, or our Third-Party Service Providers, or information that you provide to us through your online Accounts. We collect this information as a result of our transactions with you, either from you directly or from our Third-Party Service Providers acting on our behalf. We may also collect certain commercial information from publicly available sources in order to facilitate our transactions.
We use this information to complete transactions you have requested and maintain a record of those transactions. We also use this information to provide you with information related to our goods and services that may be of interest to you. While we do not often share this information with third parties, at times we share this information with our Third-Party Service Providers, including financial institutions, payment processors, and other entities that assist us in facilitating our transactions with you. We may also share this information with D.R. Horton Affiliates, our analytics providers, and our interest-based advertising providers.
Internet Activity and Identifiers.
When you interact with D.R. Horton online we may collect certain information about you, including your browsing history, your interactions with our Sites, or advertisements, your IP Address, and other unique online identifiers that may be associated with you or your device. We obtain this information primarily from the use of Cookies and similar technologies, and we describe our use of Cookies in more detail elsewhere in this Privacy Policy.
We collect this information in order to enhance your experience on our Sites, and to ensure the information we provide to you is relevant to your interests. We share this information with D.R. Horton Affiliates, and certain of our Third-Party Service Providers such as our analytics providers, and our interest-based advertising providers.
Geolocation Data.
You may provide certain location information to us as part of your inquiry into our goods and services, or as part of the home-buying process. In addition, if you interact with D.R. Horton through the use of your mobile device, we may obtain certain geolocation data from that interaction. We obtain this information through your mobile device's interactions with our mobile Sites and applications.
We obtain this information in order to more accurately provide you with information. For example, we may use your geolocation information to respond to your mobile request for home availability in your area. We share this information with D.R. Horton Affiliates, and certain of our Third-Party Service Providers such as our analytics providers, and our interest-based advertising providers.
Video or Audio Recordings.
Depending on the nature of your interaction with us, you may have provided us with video or audio recordings or consent to record our interactions with you. These may be recordings of your interactions with our customer representatives, voicemails you may leave us, or visits to our model homes. We collect video or audio recordings with your consent, or as permitted by applicable law. We use those recordings for training purposes, security purposes, or to respond to your request. We may also use testimonial recordings for marketing purposes but will only do so with your consent.
Professional or Employment Related Information.
D.R. Horton may collect certain professional or employment-related information about you, either to complete transactions you have requested, or, if you apply for a job with D.R. Horton or one of our Affiliates, in order to evaluate your candidacy for employment with D.R. Horton. In this way, we collect professional information from you directly, or from our Third-Party Service Providers and for the specific purposes outlined during the collection.
While we may share your professional or employment-related information with our Affiliates, or with our Third-Party Service Providers or other third parties as required by law, to facilitate transactions you have requested or for employment purposes, we do not share your professional or employment-related information with third parties for other purposes.
Educational Information.
D.R. Horton may collect certain educational information about you, either as part of our business transaction with you or, if you apply for a job with D.R. Horton or one of our Affiliates, in order to evaluate your candidacy for employment. In this way, we collect educational information from you directly, or from our Third-Party Service Providers and for the specific purposes outlined during the collection.
While we may share your educational information with our Affiliates and third parties, such as our Third-Party Service Providers, to facilitate transactions you have requested, or for employment purposes, we do not share your educational information with third parties for other purposes.
Sensitive Personal Information.
Some of the personal information we collect, such as social security numbers or legally protected characteristics, may be considered sensitive personal information under applicable law. We collect sensitive personal information either as part of our business transactions with you, or to evaluate your candidacy for employment if you apply for a job with D.R. Horton or one of our Affiliates. Where we collect sensitive personal information we do so with your consent, or as permitted by applicable law.
We use sensitive personal information only to comply with certain legal obligations, to complete the transactions you have requested, or for employment purposes. While we may share your sensitive personal information with our Affiliates and third parties, such as our Third-Party Service Providers, to facilitate our transactions with you, or for employment purposes, we do not share your sensitive personal information with third parties for other purposes.
OTHER INFORMATION WE COLLECT.
Anonymous Information. Other information that we collect is Anonymous Information – that is, information that does not include Personal Information, or from which Personal Information has been deleted. Anonymous Information does not identify, and cannot be used to reasonably determine, the identity of, an individual. Anonymous Information may include demographic and other general information; it may include some, but not all, Automated Information collected through Cookies, including pixels and other technologies such as browser and other device information; and it may include high-level, non-specific location information and other information collected from your mobile devices.
Aggregate Information. We may also gather Anonymous Information of many individuals and combine that information. Aggregate Information does not identify, and cannot be used to reasonably determine, the identity of, an individual. Aggregate Information is about groups or categories of visitors rather than individual visitors.
USE OF COOKIES.
Our Sites use Cookies in a variety of ways. This section explains Cookies, how they are used, and how you may exercise control over the types of Cookies D.R. Horton may use while you visit our Sites.
Types of Cookies.
We use Cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. We describe below the various types of Cookies we use and the purposes they perform. Please note that the specific Cookies we may use vary depending on the specific websites and services you use. To see the specific Cookies we are placing, opt-out of those you no longer wish to receive, or opt back in if you have previously opted out, please visit our Cookie Consent Tool. If you are a resident of the European Economic Area, the UK, or Switzerland, only essential Cookies are used, without your consent, when you visit our Sites.
Essential Cookies: These Cookies are strictly necessary to provide you with our Sites and services and to enable essential features. If you disable these Cookies, we will not be able to fulfill your requests.
Performance and functionality Cookies: These Cookies collect information about how you use our Sites and services and allow us to remember the choices you make while browsing. The information these Cookies collect allows us to optimize our Sites and make them easier for you to use, and it does not personally identify you. If you disable or opt out of these Cookies, you may not be able to use certain features of our Sites, applications, and services, and it may reduce the support or information that we can provide you.
Analytics and customization Cookies: These Cookies collect information we use in aggregate form to help us understand how our Sites, applications and services are being used and how effective our marketing campaigns are, and to help us customize our Sites. If you disable or opt out of these Cookies, you may not be able to use certain features of our Sites, applications and services, and it may reduce the support or information that we can provide you.
Advertising Cookies: These Cookies collect information about your browsing history and are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed, and in some cases selecting advertisements that are based on your interests. We may share this information with third parties to help create and deliver advertising personalized to you and your interests. If you disable or opt out of these Cookies, you may not be able to use certain features of our Sites, applications and services, and it may reduce the support or information that we can provide you.
Social networking Cookies: These Cookies are used to enable you to share pages and content on our Sites and services through third-party social networking and other websites. These Cookies may also be used for advertising purposes.
Cookies Placed by Third Parties.
You may also encounter Cookies on our Sites, applications and services that are placed by third parties. We may also allow third parties to place Cookies on our Sites to track information about your online activities and/or across third-party sites or online services, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our Sites and on third-party websites. If you are a resident of the European Economic Area, the UK, or Switzerland, we do not permit the placement of non-essential third-party Cookies without your consent.
This Cookies section does not apply to the Cookies, applications, technologies, or websites that are owned and/or operated by third parties, or such third parties' practices, even if they use or access our technology to store or collect information. To understand how third parties use Cookies, please review their privacy and cookie policies.
Controlling and Opting Out of Cookies.
To see the specific Cookies we are placing, opt-out of those you no longer wish to receive, or opt back in if you have previously opted out, please visit our Cookie Consent Tool. Your browser or device also may offer settings that allow you to choose whether browser Cookies are set and to delete them. For more information about these controls and to exercise your Cookie preferences, visit your browser or device's help material. If you choose to reject Cookies, as noted above, you may not be able to use certain features of our Sites and services.
To learn more about Cookies, visit https://www.allaboutcookies.org. To learn more about our use of Cookies in Interest-Based Advertising and Analytics, visit Interest-Based Advertising and Analytics, where you will be provided the opportunity to opt-out of the future delivery of certain interest-based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes.
HOW WE COLLECT INFORMATION.
The information we collect varies depending on how you interact with us or others:
Information You Provide to Us. You may provide information to us online or in person for any number of reasons. For example, you may visit a model home or sales office, provide information in connection with a home purchase agreement or lease, request information about our homes or communities, talk to us via videoconference, make notes online about our homes or communities, submit a warranty request, respond to a survey, submit a job or rental application, interact on our Social Media Pages or with our Mobile Applications, or subscribe to promotional emails. In such cases, we, or our Third-Party Service Providers, will collect the information that you provide, which may include information regarding your D.R. Horton home, your name, telephone number, email address, physical address, name of your present community or a D.R. Horton community in which you are interested, certain demographic information, such as your age range and areas of interest, your payment card or banking account information if you are making a payment, and, in the case of a job application, your resume and social security number. Unless prohibited by applicable law, we may combine information that you provide to us online with information that you provide to us in person, with publicly available information or with information provided to us by third parties such as social media platforms and data aggregators.
Email. If you provide your email address to us and request emails regarding D.R. Horton products and services, you will receive commercial emails from us marketing our products and services, and we will collect your email address, other information that you provide, as well as Automated Information that we may collect. You may revoke your consent to receive commercial emails from D.R. Horton marketing our products and services by clicking the "unsubscribe" button in marketing email communications to you or by visiting Your Privacy Choices on this Website. You may also provide your email address to us in order to receive certain stock or financial information, about our company. Each email that you receive providing such stock or financial information will include a way for you to opt-out of future commercial emails. Please be aware that changes to Your Privacy Choices may not be immediate. We will implement your changes as quickly as practicable, but in all cases, in accordance with timeframes required by applicable law and in no more than 30 days.
Our Mobile Applications. This Privacy Policy is displayed, in whole, on all of our Mobile Applications and is applicable to our collection, use and sharing of the information, including the Personal Information, that we may collect when you use your mobile devices to interact with our Mobile Applications. When you interact with our Mobile Applications, we collect the information that you provide to us, Automated Information, and location information that is provided by your mobile device interacting with our Sites, if you consent to sharing such location information with us.
Information from Third Parties. We may collect or purchase information from third parties, including marketing companies, digital advertising agencies, third-party ad servers, third-party email servers, data aggregators, analytics providers, investor relations firms or third-party advertising networks. Certain of this information may be Automated Information that these third parties have gathered as they have tracked you across the Internet and over time. If you have responded to, or interacted with, third parties that share your information with us, we collect the information the third parties provide to us, including your email address.
Your Online Accounts. Visitors to our Sites have the ability to create online Accounts. Through your online Accounts, you may search for a home to purchase or rent, start your purchase on certain homes, submit a rental application, and submit rent payments. When you provide information to us to perform those functions and others that are available through your Accounts, we collect that information subject to this Privacy Policy or the privacy policy of our Third-Party Service Provider.
Our Social Media Pages. D.R. Horton maintains Social Media Pages on social media platforms including, Facebook, Twitter, LinkedIn, and Instagram. You may participate on our Social Media Pages by posting and chatting. D.R. Horton may collect the information that you post or send to us including Personal Information, pictures or other information. It is important to remember that information posted on our Social Media Pages may become public or may be separately collected by third-party social media sites or platforms. In addition, our Sites provide social media features like "Follow," "Like," "Share" and "Link" buttons that collect your IP Address, and may place Cookies on your device in order to allow the functionality to perform properly. Also, depending upon how you link your social media account to other accounts and our Sites, or if you chose to send messages to your friends via our Social Media Pages, certain Personal Information from your social media account may be shared with us, which may include Personal Information from your profile or your friends' profiles. By linking to our Sites in such a manner, or sending messages to your friends through our Social Media Pages, you are indicating to us that you have the right to share contact information about your friends. You should always remember that the information that you post on our Social Media Pages is subject not only to this Privacy Policy, but also the privacy policies and Terms of Use of the respective third-party social media site or platform, and in accordance with those third-party privacy policies, may be collected by those sites and platforms, and may be made public. This Privacy Policy will be posted on those Social Media Pages where it solely governs our collection, use and sharing of your information.
Location Information. We collect location information that you may enter when using our Sites such as your physical address, including your zip code. We also may collect Automated Information, including your location indicated by your IP Address, that may be provided by your internet service provider or ISP. Finally, we may collect your location from your mobile device when you interact with our Mobile Applications, if you consent to sharing your location with D.R. Horton. If you reside in the European Economic Area, the UK, or Switzerland, we only process your location information from your mobile device with your consent.
Automated Information. We and our Third-Party Service Providers have automated means of collecting information from you when you visit our Sites, or otherwise interact with us online. The information that is collected using these automated technologies does not identify you personally, but instead is linked to an anonymous numerical identifier. Consequently, except as otherwise required by applicable law, we use and disclose this Automated Information as Anonymous Information rather than Personal Information.
Through the Use of Cookies. Cookies, pixels, clear GIFs, or other tracing and tracking technologies are small data files that a website or its service providers may place on your browser when you visit a website. They are widely used across the Internet to make websites work more efficiently and effectively, and for a variety of other purposes such as to assist in sending you interest-based advertisements, to provide personalized content, and to provide a safer experience. We provide more information about Cookies, including the different types of Cookies that you may encounter on the Internet, elsewhere in this Privacy Policy.
You can reject certain Cookies by visiting our Cookie Consent Tool and using the controls provided, as well as through your browser or device settings, but in some cases doing so may affect your ability to use our products and services. If you are a resident of the European Economic Area, the UK, or Switzerland, only essential Cookies are used, without your consent, when you visit our Sites.
Through the Use of Adobe Flash Cookies. D.R. Horton and its Third-Party Service Providers may use Flash Cookies, otherwise called Flash Local Stored Objects, to display content based on what you have viewed on our Sites in order to personalize your visit, to store your preferences or information that you have input or to collect and store Automated Information about you. Flash Cookies are different than browser Cookies and will not be affected by changes in browser settings. Please visit helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html to learn more about Adobe Flash Cookies and how to prevent such Adobe Flash Cookies from being stored on your computer or device. If you reside in the European Economic Area, the UK, or Switzerland, we will only employ Adobe Flash Cookies with your consent. Please remember that if you do not consent to the placement of Adobe Flash Cookies, you may not be able to enjoy certain of the functionality on our Sites.
Through the Use of Web Beacons and Other Similar Technologies. D.R. Horton and its Third-Party Service Providers may use Web Beacons (also known as GIFs or clear GIFs) and similar technologies that are electronic images that may recognize cookies on your browser when you view a website or an email. The use of data collected by such technologies assists us in measuring the success of our advertising campaigns, understanding how many viewers open an email message, and understanding the use of our Sites, including compiling analytics about its use. We may allow our Third-Party Service Providers to collect and compile Anonymous Information and Aggregate Information from the use of Web Beacons on our Sites to determine the efficiency of our Sites and the effectiveness of our marketing campaigns. To learn more about our use of these technologies in Interest-Based Advertising and Analytics, visit Interest-Based Advertising and Analytics, where you will be provided the opportunity to opt-out of the future delivery of certain interest-based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes. And, you may disable some Web Beacons by disabling certain Cookies from your browser. See Through the Use of Cookies, above. If you reside in the European Economic Area, the UK, or Switzerland, we only use Web Beacons and similar technologies with your consent.
Through Your Browser. Some information is collected automatically from your browser, such as your Media Access Control or "MAC address," your computer type, operating system and version number, device manufacturer, Internet browser and version number, and the name and version of the websites you visit and applications you are using. We use this information to assist us in enhancing and correcting the performance of our Sites. To the extent any of this information is collected through the use of "non-essential cookies," if you reside in the European Economic Area, the UK, or Switzerland, we only collect this information with your consent.
Through Your Use of Your Mobile Device. If you are using a mobile device to interact with our Mobile Applications, we may collect information about your online behavior utilizing your device's Mobile Advertising Identifier or other temporary numeric identifier. This allows us to follow your online behavior without accessing your mobile device's permanent identifier. As part of the collection of Automated Information from your mobile device, we may collect information about your physical location. We use this information to provide you with geographically based material, such as when you search for a home on a mobile device. We will provide information to you regarding D.R. Horton communities that are close to you. We may share your physical location with our Third-Party Service Providers so that they may combine this information with other information about your browsing behavior such as the advertisements that you viewed. This allows us and our Third-Party Service Providers to share with you information that is of interest to you. This information may also be used by Third-Party Service Providers to track you across the devices that you use. Most mobile devices contain built in privacy controls that will allow you to opt-out of interest-based advertising or cross application advertising. Most also have functionality that will allow you to change your Mobile Advertising Identifier. To learn more about our use of these technologies in interest-based advertising and analytics, visit Interest-Based Advertising and Analytics, where you will be provided the opportunity to opt out of the future delivery of certain interest-based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes.
If you are a resident of the European Economic Area, the UK, or Switzerland, without your consent we will not collect location information from your device, use that information to provide you with geographically based material, or share your physical location with our Third-Party Service Providers so that they may combine that location with other information about your browsing behavior to share information of interest with you, or track you across different devices.
Through Our Server Logs. Your IP Address is automatically logged to our server logs whenever you visit our Sites, together with the date and time of your visit and the pages on our Sites that you visit. Your IP Address is a unique numerical identifier that is assigned to your device by your ISP. Collecting IP Addresses is standard practice for website operators across the Internet. We use IP Addresses to assist us in enhancing and correcting the performance of our Sites. We use and disclose IP Addresses in accordance with applicable law.
Through an Application That You Use. You may use a program or service that we operate or that one of our Third-Party Service Providers operates on our behalf that is displayed on any one of our Sites. When you use the application, we or our Third-Party Service Providers may collect information about your usage of the application. We use this information to improve the functionality of our applications and to determine usage patterns.
Through Devices Installed in Your Home. Devices installed in your home may collect information about you and your use of the device. These devices may include, for example, a video doorbell, a door lock, a programmable thermostat, a smart light switch, a touchscreen smart home control device, home security devices such as door and window contacts and motion detectors, a garage door opener, and a smart speaker, all of which are integrated by a home automation platform. Certain of the information collected by these devices may be shared over the Internet with the third‑party providers of the devices and will be used by these companies in accordance with their own privacy policies and practices. We recommend that you carefully review your agreements with, and other terms and conditions published by, these third-party providers, as well as additional information about the devices by visiting Smart Home. In homes that you purchase from us, D.R. Horton does not collect any information from these devices about you or your use of the devices. With respect to homes that we rent, we or our Third-Party Property Managers are provided certain information collected by these devices, on an ongoing basis, for property management purposes.
HOW WE USE INFORMATION.
Generally speaking, we use Personal Information and Anonymous Information to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our users.
While we will use the information we collect for any lawful purpose we deem appropriate, more specifically, we use the information we collect for the following purposes:
Communicating with you: We may use Personal Information to prepare and perform our contracts with you, to respond to and fulfill your requests, to complete the transactions you have requested, and to provide you with information and updates regarding our ongoing relationship. We may also use Personal Information to provide you with updates and announcements about our products and services, to send information to you regarding our Sites and to support direct marketing and other opportunities of D.R. Horton and third parties as described in this Privacy Policy. In this regard, we may contact you by email, postal mail, phone or text message, including via autodialer, social media, or other means regarding our products, services, promotions, and employment opportunities. Through our Website, we may use chatbots to provide you information about our communities or respond to your questions. We provide you with the opportunity to visit Your Privacy Choices to control certain of our contacts.
If you reside in the European Economic Area, the UK, or Switzerland, we may use Personal Information to respond to and fulfill your requests or to complete the transactions you have requested, but we will not provide updates and announcements about our products and services, send information to you regarding our Sites or use your Personal Information to support direct marketing and other opportunities of D.R. Horton and third parties as described in this Privacy Policy without your consent. Even if you give us your consent to process your Personal Information in this manner, you always will be able to withdraw your consent at any time.
Providing, improving, and developing our products and services: We use Personal Information and Anonymous Information to help us provide, improve, and develop our products, services, and advertising. This includes using Personal Information for purposes such as data analysis, research, and audits. Wherever such use is not strictly related to the performance of our contract with you, this processing is based on our legitimate interest in offering you products and services and for business continuity.
Offering and measuring targeted advertisements and services: We may use Personal Information to personalize your experience with our products and services, on third-party websites and applications, and to determine the effectiveness of our promotional campaigns. If you reside in the European Economic Area, the UK, or Switzerland, we will not use your Personal Information to offer or measure targeted advertisements and services without your consent. Even if you give us your consent to process your Personal Information in this manner, you always will be able to withdraw your consent at any time.
For any of the uses of your data described above that require your consent, note that you may withdraw your consent at any time by visiting Your Privacy Choices.
Promoting safety and security: We use Personal Information to help verify user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies, and to comply with any applicable law, regulation, legal process, or governmental request. Such use and processing is based on our legitimate interest in helping ensure the safety of our company and users who interact with us online.
If you use or visit our Sites, submit content to us, or post or submit any content on this Website or our other Sites such as our Social Media Pages, you agree that, with respect to such content, D.R. Horton is granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and otherwise use any such information for any lawful purpose whatsoever, including marketing and you agree to hold us harmless with respect thereto.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION.
As required by law, we will process your Personal Information for the above mentioned purposes, and will not further process the data in a way that is incompatible with these purposes. We will keep your Personal Information for as long as it is necessary for us to comply with our legal obligations, to ensure that we provide appropriate services, and to support our business activities.
HOW AND WITH WHOM WE SHARE INFORMATION WE COLLECT.
We do not share your Personal Information with any third parties except in accordance with this Privacy Policy and Your Privacy Choices. You may opt-out of certain sharing by visiting Your Privacy Choices, or opt back in if you have previously opted out, by clicking here. In this regard, to the extent permitted by applicable law and Your Privacy Choices, D.R. Horton discloses information including your Personal Information that we collect online as well as information that we may have collected about you in person, without notice to you, to the following categories of third parties:
D.R. Horton Affiliates. D.R. Horton and its Affiliates may share your information, including your Personal Information, with one another including with our mortgage company, DHI Mortgage Company, Ltd., DHI Title, and our other title company affiliates, our insurance company, D.R. Horton Insurance Agency, Inc., and our title insurance company, DHI Title Insurance Company. Such sharing occurs primarily to complete transactions that you have requested, such as your home purchase. Such sharing may be for the direct marketing purposes of D.R. Horton or its Affiliates. If you reside in the European Economic Area, the UK, or Switzerland, we will only share your information for the direct marketing purposes of Affiliates with your consent. D.R. Horton is the party responsible for the management of your Personal Information that is jointly used by our Affiliates.
Third-Party Service Providers. If you are a D.R. Horton customer or prospective customer, we share your information, which may include Personal Information, with our, Third-Party Service Providers, including our subcontractors, financial institutions, payment processors, providers of technology services, equipment installers, and telecom providers, and to permit our Third-Party Service Providers to communicate with you and provide services to you. Our sharing of your information with certain of our Third Party Service Providers is described in more detail below.
Financial Institutions and Payment Processors. If you initiate a transaction, such as making a home purchase or rental deposit or monthly rental payment, your payment card or banking information will be transmitted to, and shared with, the Third-Party Service Providers processing electronic payments for us as well as the financial institutions and other Third-Party Service Providers involved in processing your payment. Your information will be subject to this Privacy Policy and the security safeguards implemented by D.R. Horton, contractual limitations on use and disclosure included by D.R. Horton in its agreements with its Third-Party Service Providers processing electronic payments, as well as the security practices and safeguards of the financial institutions involved in processing your payment. We retain no payment card information. With regard to ACH transactions, in accordance with requirements issued by the National Automated Clearing House Association or "NACHA," we will retain your written authorization, authorizing us to process an ACH transaction, which will include certain of your banking account information. We will retain no other information generated or input by you in your ACH transaction.
Third-Party Property Managers. With respect to homes we rent, Third-Party Property Managers may perform leasing and property management services for our communities. In the performance of these services, we may share your Personal Information with our Third-Party Property Managers, or they may collect your Personal Information. The collection and use of your Personal Information by our Third-Party Property Managers for the leasing and management of our communities is governed by their privacy policies.
Analytics Providers. Certain of our Third-Party Service Providers assist us in analyzing Automated Information that we, and they, collect regarding the online behavior of visitors to our Sites. Automated Information collected through cookies assists us in analyzing, for example, which communities and homes visitors have viewed, which pages of our Sites are of most interest, what promotions visitors have enjoyed and the success of our advertising campaigns.
Interest-Based Advertising Providers. D.R. Horton utilizes Third-Party Service Providers to deliver advertisements including interest-based advertisements to you based on your previous online behavior, including your browsing history, as well as other Automated Information that they have collected about you while you have visited websites and utilized applications, including our own. Our interest-based advertisements may be delivered to you on our Sites, across the Internet and across your devices. If you are a resident of the European Economic Area, the UK, or Switzerland, we will only utilize Third-Party Service Providers in this manner with your consent. To learn more about our interest-based advertising and analytics, visit Interest-Based Advertising and Analytics, where you will be provided the opportunity to opt-out of the future delivery of certain interest-based advertising promoting our products and services and our collection of your online behavior on our Sites for analytics purposes.
Storage Providers. We may share your information, including your Personal Information, with third parties for the purpose of helping us gather, store, and maintain data.
Other Third Parties.
Third Parties Involved in Your Home Purchase. We may share information about your home purchase with your settlement agent and, in some cases, the land seller, land developer, or master developer of your community, in order to complete your home purchase. If you purchase or rent a home from us in a community with a homeowner association, we share your Personal Information with the homeowner association so that it may perform its responsibilities, such as collecting dues and sending notices.
Third Parties for Their Marketing Purposes. We may share your Personal Information with other third parties, so that they may contact you for their marketing purposes. We may receive a referral fee or other monetary benefit from such sharing.
In addition, some D.R. Horton products and services may be promoted with other companies, including our Affiliates. If you click on links in these advertisements or register to receive more information about the co-branded products and services, your information, including your Personal Information, will be shared by D.R. Horton with the other company associated with the co-branded advertisement. The information will be collected, used and shared in accordance with each company's privacy policy and other agreements with you, including Your Privacy Choices.
Additional Purposes for Sharing.
Legal Matters. It may be necessary - by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence - for us to disclose Personal Information. We may also disclose Personal Information if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose Personal Information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
To Investigate and Prevent Suspicious Activity. We may monitor your use of our Sites or use information that we have collected about you, including Personal Information, to, identify fraudulent activities and transactions, prevent violations of our Terms of Use that govern our Sites, and prevent and prosecute misuse of our Sites. Our efforts in this regard may result in the collection and analysis of additional information about your online behavior that we may share with our Third-Party Service Providers that are assisting us in our security efforts.
Business Transactions. In the event of a potential or actual sale, spin-off, merger, or similar corporate transaction involving a business unit of D.R. Horton or one of our rental communities, we may share your information, including your Personal Information, with potential or actual buyers or other parties to the transaction and for purposes related to the transaction (e.g., pre-transaction due diligence, or transfer of the business as a result of the transaction). If we share your Personal Information as part of such a transaction, the privacy policy and practices of the buyer will apply to the collection, use, and sharing of your Personal Information, on a going-forward basis.
YOUR PRIVACY CHOICES.
You may exercise certain controls regarding our use and sharing of your Personal Information. Please visit Your Privacy Choices to inform us of your choices.
THIRD-PARTY COLLECTION OF PERSONAL INFORMATION ABOUT YOUR ONLINE ACTIVITIES OVER TIME AND ACROSS DIFFERENT WEBSITES.
We allow certain third parties to collect information, including Personal Information, about your online activities on our Sites, and on and across different websites after you leave our Sites. In addition, other third parties with which we have no business relationship may be tracking your online behavior across the Internet including when you visit our Sites. To learn more about this collection of information and tracking of your online behavior for the delivery of interest-based advertising to you, please visit Interest-Based Advertising and Analytics. Please visit Your Privacy Choices to control the collection of Automated Information by certain third parties.
TEXT MESSAGES.
We may offer you the ability to receive SMS text messages from us, including those that are sent using automated means. When you provide us your phone number, you represent that you are the subscriber and regular user of the phone number provided and agree to promptly inform us of any changes. We send text messages with your consent, and they are not a condition of any purchase. Your mobile carrier's message and data rates may apply. You may choose to stop receiving text messages from us by replying STOP.
DO NOT TRACK SIGNALS.
Some web browsers may give you the ability to enable "Do Not Track" functionality. "Do Not Track" is a browser setting that requests that web applications eliminate their tracking of you. When you choose to turn on your "Do Not Track" setting, your browser sends a signal to third-party ad servers, digital advertising networks, data aggregators and others to stop tracking you. This is different than disabling cookies on your browser. Browsers with the "Do Not Track" functionality enabled continue to have the capability to accept cookies. There is currently no agreement or consensus on how companies should interpret a "Do Not Track" signal. Consequently, we do not honor "Do Not Track" signals. Instead, we allow you to exercise control over the collection and use of your information as described in this Privacy Policy. For more information about "Do Not Track," please visit www.allaboutdnt.org.
YOU MAY CONTROL THE SHARING OF YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR THEIR DIRECT MARKETING.
D.R. Horton does not disclose your Personal Information to third parties, including our Affiliates, for such third parties' direct marketing purposes, if you have exercised an option to prevent such disclosure, or, if you are a resident of the European Economic Area, the UK, or Switzerland, without your consent. To this end, we hereby notify you that you may control our disclosure to third parties, including our Affiliates, for their direct marketing purposes, of Personal Information about you that we may have collected, online or otherwise, by visiting Your Privacy Choices.
SOCIAL SECURITY NUMBER PRIVACY POLICY.
D.R. Horton, as an employer, in the normal course of business and as required by law, collects social security numbers. In connection with accepting job applications, we will collect Personal Information from prospective new employees, including their social security number. This information is transmitted over a secure connection that implements encryption of the Personal Information being transmitted. In addition to secure connections and encryption for collection, we maintain other reasonable measures to protect and limit access to social security numbers on a need-to-know basis. In addition, we prohibit their unlawful disclosure. We maintain reasonable procedures to destroy, erase, or make unreadable any data, computer files and documents containing social security numbers prior to their disposal. Failure to follow these procedures by any employee may subject the employee to disciplinary action up to, and including, termination.
CHANGES TO OUR PRIVACY POLICY.
D.R. Horton reserves the right to change this Privacy Policy, from time to time and as required by applicable law. Any non-material changes will take effect immediately upon posting of an updated Privacy Policy. There may, however, be cases where changes to the Privacy Policy may be more significant. In such cases, we will provide prominent notice of such changes before they take effect. We encourage you to retain a copy of this Privacy Policy and periodically check this website for updates.
Your use of our Sites after changes have become effective indicates your acceptance of the latest version of this Privacy Policy.
YOUR PRIVACY RIGHTS.
We take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. Depending on where you live, you may have some or all of the rights described below, and regardless of where you live you may visit Your Privacy Choices to learn more about your rights and how they may be exercised.
Your European Privacy Rights.
If you are a resident of the European Economic Area, the UK, or Switzerland, you may have the right to access, correct, or delete the Personal Information that we collect in specific circumstances. You may also be entitled to object to or restrict, at any time, the further processing of your Personal Information. For certain data, you may have the right to receive your Personal Information in a structured and standard format. To exercise these rights, please visit Your Privacy Choices, contact D.R. Horton at D.R. Horton, Inc., Attn: Privacy, 1341 Horton Circle, Arlington, TX 76011, email us at [email protected] or contact us by phone at 888-559-2763. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your Personal Information, we may request information from you to enable us to confirm your identity and right to access, correct, or delete the Personal Information we maintain about you. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide, correct, or delete some or all of the Personal Information that we maintain.
Your State Privacy Rights.
Because D.R. Horton provides all of its customers, including its California customers, with a cost-free method to opt-out of the sharing of Personal Information with all third parties, including our Affiliates, for the direct marketing of those third parties, and does not disclose to third parties, including our Affiliates, for their direct marketing purposes the Personal Information of any customer if the customer has exercised the option to prevent such disclosure, and because D.R. Horton discloses these policies in this Privacy Policy, pursuant to California Civil Code section 1798.83(c)(2), D.R. Horton is in compliance with California's "Shine the Light" law.
California and Virginia residents may have further rights related to the handling of their Personal Information under applicable state law. D.R. Horton may share your Personal Information with third parties that perform services at your home and in our communities and, in some cases, also to market products to you. In return, D.R. Horton may receive a referral fee or other monetary benefit. Additionally, D.R. Horton may share information about your browser or device with our Third-Party Service Providers, for the delivery of interest-based advertising to you. Such sharing may constitute a sale under applicable law.
D.R. Horton extends California and Virginia residents certain rights related to this information, including the rights to ask that we Do Not Sell or Share Your Personal Information, Delete your Personal Information, Correct your Personal Information , or the right to request Access to the categories or specific pieces of Personal Information we have collected about you. California and Virginia residents also have the right to not be treated differently by D.R. Horton in response to your decision to exercise any of these rights. Because we use sensitive personal information only to comply with certain legal obligations, complete transactions you have requested, or for employment purposes, we do not extend California residents the right to request that we limit processing of sensitive personal information.
To learn more about these rights, and to exercise those that apply, please visit Your Privacy Choices, contact D.R. Horton at D.R. Horton, Inc., Attn: Privacy, 1341 Horton Circle, Arlington, TX 76011, email us at [email protected] or contact us by phone at 888-559-2763. As part of your request, we may request information from you to enable us to confirm your identity and right to access , correct, or delete the Personal Information we maintain about you. We will use this information only to contact you about your request and to verify your request. You may also designate an authorized agent to submit a request on your behalf.
If you wish to appeal our decision regarding your request related to your Personal Information, you may do so by sending us a statement of the reasons for your appeal via mail at D.R. Horton, Inc., Attn: Privacy, 1341 Horton Circle, Arlington, TX 76011, or by emailing us at [email protected].
LINKS TO OTHER WEBSITES.
We may provide links from our Sites, through advertisements or otherwise, to third-party websites, or applications including various social media platforms. Those websites, applications and social media platforms have their own privacy policies and practices. This Privacy Policy does not address, and we are not responsible for, their content, privacy policies or practices or security and safeguarding practices. Any Personal Information that you provide on these other websites, or to such other applications including Personal Information that you may post on social media platforms will be subject to the privacy policies and practices of the third party. The inclusion of a link on any of our Sites does not imply endorsement of the linked website or application by us or any of our affiliates. We are not responsible for the collection, usage or sharing practices or policies of other companies or platforms including Facebook, Twitter, LinkedIn, Instagram, Google, or Adobe, to mention just a few. Please visit those websites to review their privacy policies.
CHILDREN.
Our Sites contain general information not directed towards children. We do not knowingly collect information from children under the age of 13, or the equivalent minimum age depending on the jurisdiction. In this regard, our Sites are general audience sites that are not designed nor intended to collect Personal Information from children under the age of 13. We do not sell the information of children under the age of 16 without affirmative authorization by the child's parent or legal guardian.
USE OF OUR WEBSITE IN OTHER COUNTRIES.
If you choose to access one of our Sites, including this Website, from a country other than the United States, you acknowledge that our Sites are operated in the United States. Information that you share with us through our Sites or which is collected about you or your online behavior will be transferred to and processed in the United States. By using our Sites, you consent to this transfer, storage and processing of your information in the United States where the privacy laws may be different, including more or less protective, than the country in which you are using our Sites.
CROSS BORDER TRANSFER.
When we share your personal information with our partners, affiliated companies, and Third-Party Service Providers, your personal information may be transferred to and/or made accessible from countries outside of the European Economic Area., the UK, and Switzerland. Where required, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases, where applicable, or binding corporate rules where our partners or Third-Party Service Providers have adopted such internal policies approved by European data protection authorities.
EMPLOYMENT.
We provide the opportunity on our Sites for you to review employment opportunities with us and our Affiliates and to submit online an employment application. If you choose to do so, the laws and regulations of the United States will apply to the collection and use of all information that you provide.
SECURITY.
D.R. Horton has implemented safeguards as required by law to protect your Personal Information. Unfortunately, however, no information or data transmitted electronically, including information or data transmitted over the Internet or stored electronically can be assumed to be safe and secure. If you believe that the security of any information or data that you have provided to us has been compromised, please immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below.
CONTACTING US.
If you have any questions, concerns or suggestions about our Privacy Policy, you may contact us by mail at: D.R. Horton, Inc., Attn: Privacy, 1341 Horton Circle, Arlington, TX 76011, by email at [email protected], or by phone at 1-888-559-2763.
DEFINITIONS.
Account – Your personal online accounts on our Sites.
Affiliates – Our Affiliates include, among others, our builder and leasing affiliated entities, including DHI Communities, Inc.; our mortgage company, DHI Mortgage Company, Ltd.; DHI Title, and our other title company affiliates; our insurance company, D.R. Horton Insurance Agency, Inc.; our title insurance company, DHI Title Insurance Company; Forestar Group, Inc. and other non-builder affiliated entities.
Aggregate Information – Aggregate Information is information that is gathered from many individuals and is combined. Aggregate Information does not identify, and cannot be used to reasonably determine, the identity of, an individual customer. Aggregate Information is about groups or categories of customers rather than individual visitors.
Anonymous Information – Anonymous Information is information that does not include Personal Information, or from which Personal Information has been deleted. Anonymous Information does not identify, and cannot be used to reasonably determine, the identity of an individual customer. Anonymous Information may include demographic and other general information that you may provide to us; some Automated Information collected through cookies, pixels and other technologies such as browser and other device information; general location information; and certain information collected from your mobile devices as a result of recognition of your Mobile Advertising Identifier (a unique numerical identifier) that is associated with your mobile device.
Automated Information – We and our Third-Party Service Providers have automated means of collecting certain information from you when you visit our Sites, or otherwise interact with us online. In many cases, the information that is collected using these automated technologies does not identify you personally, but instead is linked to an anonymous numerical identifier. Except as otherwise required by applicable law, where this information is associated with you, or could reasonably be associated with you, we treat information collected through automated means as "Personal Information" as defined elsewhere in this Privacy Policy.
Cookies – Cookies are small pieces of text used to store information on web browsers. Cookies are widely used across the Internet, including by Us, to store and receive identifiers and other information on computers, phones, and other devices. We may also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, including Web Beacons and pixel tags, for similar purposes. In this Privacy Policy, we refer to all of these technologies as "Cookies."
European Economic Area – The European Economic Area consists of the Member States of the European Union as well as Liechtenstein, Iceland, and Norway.
Flash Cookie – A Flash Cookie, otherwise known as a Local Share Object, or LSO, is a group of data that a website running Adobe may place on a website visitor's browser. Similar to other Cookies, Flash Cookies gather data about your Internet activity.
Identifiers – Identifiers are information directly linked to a particular individual. For example, Identifiers are your name, address, email address, or phone number. Identifiers also include more sensitive information that may be gathered from you, including your social security number or other government issued identification number.
IP Address – An IP Address is a unique string of characters that identifies each computer using the Internet Protocol to communicate over a network.
JavaScript – JavaScript is a programming language that allows a web designer to implement complex functionality on web pages such as displaying timely content to a website visitor.
Mobile Advertising Identifier – A Mobile Advertising Identifier is a randomly-generated alphanumeric code that is associated with your device. They are called Google Advertising ID or GAID on Android devices or on iOS, they are called Identifiers for Advertisers or IDFAs. They often come with options to reset the identifier and opt-out of Cross-App Advertising. They are included on your devices to provide advertisers a method to identify your devices without using a permanent device identifier like your phone's serial number.
Mobile Applications – Our Mobile Applications are our mobile sites, applications, and mobile interactive features.
Personal Information – Personal Information is information that identifies, relates to, describes or is reasonably capable of being associated with you. Personal Information includes Identifiers such as your name, signature, social security number, physical characteristics or description, user name, physical address, IP Address, phone number, driver's license or state identification card number, email address, payment card information or other financial information, profile pictures or social media account ID.
Sites – Our Sites include this Website, our mobile sites, applications, and mobile interactive features (our "Mobile Applications"), and our social media pages such as those on Facebook, Twitter, LinkedIn, and Instagram.
Social Media Pages – Our Social Media Pages include our pages on social media platforms such as Facebook, Twitter, LinkedIn, and Instagram.
Third-Party Property Managers – Our Third-Party Property Managers are companies that perform leasing and property management services for us.
Third-Party Service Providers – Our Third-Party Service Providers are companies that provide services to us or on our behalf, including marketing companies, digital advertising agencies, third-party ad servers, third-party email servers, website hosting services, investor relation firms, payment processors, financial institutions, subcontractors (such as electricians and painters), equipment installers, telecom providers, data aggregators, analytics providers, third-party advertising networks, and others .
Web Beacon – A Web Beacon is an automated method to track visitors to websites. Web Beacons may also be used to assist with marketing to determine if an email was read or forwarded.
EFFECTIVE DATE.